Take Two

My filter arrived from KEF today. Outstanding service, and cheap to boot. Top marks in my books! I ordered it last Monday, and it arrived two days later. Unfortunately the mailman had bounced it around so the part was broken upon arrival. I called up KEF, which promptly and without complaint said they’d send me a new part. I didn’t even have to hold the line to wait, or send the broken part back. Good work KEF!